ANZ State of the Channel Ransomware Report

ANZ State of the Channel Ransomware Report


Datto’s State of the Channel Ransomware Report is comprised of statistics pulled from a survey
of 200+ managed service providers (MSPs), our partners and customers, across Australia and New Zealand. The report provides unique visibility into the state of ransomware from the perspective of the IT Channel and their SMB clients who are dealing with these infections on a daily basis. The report provides a wealth of detail on ransomware, including year-over-year trends, frequency, targets, impact, and recommendations for ensuring recovery and continuity in the face of the growing threat.


Report highlights according to SMBs:

  • SMBs are largely in the dark about the frequency and severity of ransomware attacks – less than 1 in 5 ransomware attacks are reported to the authorities.
  • Ransomware in the cloud is rising with 38% of ANZ MSPs reporting infected SaaS applications, the highest rate of SaaS ransomware globally (global average 28%). Of those in ANZ, nearly 45% called out Microsoft Office 365 as the target.
  • In the first half of 2018, ANZ MSPs reported the highest number of ransomware attacks against SMBs globally – 64%, compared to a global average of 55%.
  • 60% of MSPs reported SMB clients experienced business-threatening downtime as a result of a cyberattack.
  • The cost of business downtime is nearly 10X greater than the cost of the ransom requested.
  • 84% of MSPs report SMB recovery from an attack in 24 hours, or less when they have a business continuity and disaster recovery (BCDR) solution in place.
  • MSPs highlight lack of cybersecurity awareness as a leading cause of a successful ransomware attack, ranking phishing emails as the top ransomware delivery method followed by malicious websites, web ads, and clickbait.
  • No single industry is sage, however the most recent OAIC statistics report, detailing from 1 October to 31 December 2018, found that the healthcare and finance industry were the two most targeted industries.

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