CIO Study: Certificate-Related Outages Continue to Plague Organizations

CIO Study: Certificate-Related Outages Continue to Plague Organizations


Venafi has announced the results of a study examining the scale and frequency of certificate-related outages in financial services organisations. Over 100 chief information officers (CIOs) in the financial services industry from the U.S., U.K., France, Germany and Australia participated in the study.


Outages caused by expired digital certificates have become increasingly common for organizations, regardless of their size, industry or region. Despite the direct and indirect costs of certificate‑related outages on critical infrastructure, CIOs still struggle to get a handle on the problem. New research by Vanson Bourne reveals that certificate-related outages is a growing and costly issue:

  • Of surveyed CIOs, more than 60 percent have experienced certificate-related outages within the last 12 months.
  • CIOs expect the growth of digital certificates to increase by more than 50 percent by 2024.
  • The impact of digital certificate-related outages on critical infrastructure can vary, but they all have the potential to threaten business outcomes.

In addition to evaluating the results of the Vanson Bourne study, this white paper provides a list of best practices you can begin using today to address the continuing increase in outages.

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